Privacy Policy
This Privacy Policy describes how we collect, use and protect your personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR), Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).
1. Data controller
- Owner: Katherine Melissa Barrientos Santiago
- NIF (tax ID): X6512567W
- Address: Avenida Costa Blanca 102, Portal 3, 5A, 03540 Alicante (España)
- Contact email: info@kamelis.bio
2. Data we collect
- Identification and contact details: first name, surname, telephone number, email.
- Browsing metadata: IP address, cookie identifiers, pages visited, device, browser (GA4, Google Ads).
- Information you provide voluntarily through the contact form or via WhatsApp.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to enquiries or appointment requests. | Consent of the data subject (Art. 6(1)(a) GDPR) and steps taken prior to entering into a contract (Art. 6(1)(b)). |
| Administrative, accounting and tax management. | Compliance with legal obligations (Art. 6(1)(c)). |
| Improving the Website, analytics and campaign measurement. | Consent (cookies) and legitimate interest in obtaining statistics (Art. 6(1)(f)). |
| Sending commercial communications by electronic means. | Express consent (Art. 6(1)(a)) and Art. 21 LSSI-CE. |
4. Retention period
- Enquiries and quotes: up to one (1) year after the last interaction.
- Accounting/tax data: six (6) years in accordance with the Spanish Commercial Code.
- Marketing data: until you request their erasure or
object to their processing.
Cookies are kept for the periods indicated in the Cookie Policy.
5. Recipients and international transfers
We do not disclose your personal data to third parties unless required by law. Service providers with access to data (hosting, email, analytics, advertising) act as data processors under contract. Google LLC (Analytics, Tag Manager and Ads) may process data outside the EEA; such transfers rely on the Standard Contractual Clauses and, where applicable, the EU-US Data Privacy Framework.
6. Rights of data subjects
You may exercise your rights of access, rectification, erasure, restriction, objection and portability by emailing info@kamelis.bio, attaching a copy of your ID (DNI) or equivalent document. If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency, AEPD (www.aepd.es).
7. Data security
We apply technical and organisational measures (TLS encryption, secure passwords, backups) to ensure the confidentiality, integrity and availability of the information.
8. Mandatory information
Fields marked with an asterisk (*) on our forms are mandatory. If you do not provide them, we will not be able to process your request.
9. Cookies
This Website uses cookies and similar technologies. You can find detailed information in our Website Cookie Policy.
10. Minors
Our services are not aimed at anyone under the age of 14; if you are under 14, do not send personal data without the consent of your parents or legal guardians.
11. Changes to the Privacy Policy
Kamelis reserves the right to amend this policy to adapt it to new legislation or operational changes. We will notify you of significant changes by means of a notice on the Website or by email.